About Northern

Northern delivers Omni-Channel Commerce Solutions, designed and developed with the latest open source technology. We specialize in building Magento eCommerce implementations and full service eCommerce marketing solutions. Our goal is to help businesses reap the benefits of web-based technologies to decrease costs and maximize their bottom line.

Our employees are challenged to uphold the highest standards and together we strive to exceed all expectations. We are currently seeking a highly motivated HR Generalist with a passion for developing and supporting the continuous improvement our employee's experience, programs, and policies.

What We’re Looking For

At Northern, our most valuable asset is our team of hard-working, dedicated employees. The HR Generalist is responsible for supporting Northern’s HR strategy and growth. In this role, you will join a team of two HR professionals and will report to the Director of Human Resources to support the growth and development of our team. The HR Generalist is a hands-on, passionate individual with experience working in flexible environments, building and creating employee resources and programs, and providing support to all levels of an organization. As an HR Generalist, you will collaborate with a dynamic team, staying focused on the HR departmental goals, while supporting the organization’s needs. This role will support and engage in short-term solutions to best serve our people, while preparing for long-term growth.

Knowledge and understanding of an agency environment and experience working at an organization with a strong company culture is an asset and will best support you in your role.

There is a great deal of opportunity for ongoing growth and development in this position as our organization continues to grow! If you have a passion for all things HR, and are looking to take the next step in your career with a dynamic company, we encourage you to apply.

Duties & Responsibilities

  • Lead processes relating to the complete employee life cycle including performance management, internal promotions, leaves of absence and employee departures
  • Provide guidance and resolutions to managers on employee relations situations, such as employee coaching and performance management
  • Provide insights and suggestions for improvement for our internal HR management software based on the needs of the business and employees
  • Support and be a project lead on the roll out of various Human Resources programs/initiatives
  • Lead and support day-to-day full-cycle recruitment efforts, including; proactively seeking out passive candidates, job posting creation, phone screens, in-person interviews, coordination and collaboration with hiring team, and extending offers of employment to selected candidates
  • Coordinate and deliver internal training where applicable
  • Support Northern’s employee base by providing support, guidance and interpretation of policy and procedures, as needed
  • Support the HR Manager with the creation, rollout and ongoing management of HR programs, as well as the continuous improvement of existing programs
  • Other ad hoc duties, as required

Knowledge, Education & Experience Required

  • CHRP designation (or in progress) is considered an asset
  • Undergraduate University Degree or College Diploma in a related field (eg. Business, Organizational Leadership, Psychology, Communications, Human Resources, or comparative area of study)
  • 3 - 5 years of human resources experience, with a focus in employee relations
  • Knowledgeable in Canadian employment legislation and human resources processes and best practices
  • Experience in recruiting tech talent and hiring for a rapidly growing business is considered an asset
  • Proven ability to apply creativity, innovation and resourcefulness to daily work
  • Excellent communication, interpersonal, and organizational management skills
  • Excellent priority setting skills with the flexibility and adaptability to respond to shifting business needs
  • Excellent problem-solving, critical thinking, and analytical skills
  • Ability to work independently in a fast-paced environment along with the aptitude to prioritize multiple responsibilities and deadlines
  • Demonstrates high integrity, confidentiality, and professionalism

At Northern we recognize that experience comes in many different forms. If your experience is similar to what we’re looking for, please consider applying. We know that the best problem-solving and creative thinkers are those with thought diversity; that’s why we’re dedicated to adding new perspectives to our team.


In exchange for your talent and expertise, Northern is committed to providing competitive compensation, health benefits, flexible work schedules, delicious meals, company retreats, opportunities for growth and professional development, and a fun, supportive environment that will allow you to be your best!

Equity and Diversity

Northern invites applications from all qualified individuals. Northern is committed to employment equity and diversity in the workplace and welcomes applications from all individuals, including but not limited to members of visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require any accommodations please let us know when you apply.